Privacy Policy & Terms of Service | High Desert Trusted Auto Group
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High Desert Trusted Auto Group

Privacy Policy & Terms of Service

Section 1

Privacy Policy

Effective Date: October 8, 2026  ·  Last Updated: October 8, 2026

1. Introduction

High Desert Trusted Auto Group ("we," "us," or "our") is a nonprofit mutual benefit organization serving the automotive community in the High Desert region of California. We are committed to protecting the privacy and security of your personal information. This Privacy Policy describes how we collect, use, disclose, and safeguard information you provide when you interact with our website, forms, events, and services.

By submitting your information to us, you agree to the practices described in this policy.

2. Information We Collect

We may collect the following types of information:

  • Personal Identifiers: Full name, email address, and phone number.
  • Event Participation Data: Voting selections, contest entries, drawing opt-ins, and event registrations.
  • Communication Preferences: Opt-in or opt-out status for email and SMS communications.
  • Device & Usage Data: IP address, browser type, and pages visited, collected automatically when you visit our online properties.

We collect information only when you voluntarily provide it (such as by completing a form) or when it is automatically collected through standard web technologies.

3. How We Use Your Information

We use the information we collect for the following purposes:

  • To administer events, contests, and drawings you participate in.
  • To send you transactional communications (e.g., vote confirmations, event updates).
  • To send marketing communications if you have opted in to receive them.
  • To prevent fraudulent activity, including duplicate voting or contest entries.
  • To improve our services, events, and member experience.
  • To comply with applicable laws and regulations.

4. Information Sharing & Disclosure

We do not sell, rent, or trade your personal information. We may share your information only in the following limited circumstances:

  • Event Administration: With authorized coordinators and judges for the sole purpose of administering events you participate in.
  • Service Providers: With trusted third-party vendors (such as email service providers and CRM platforms) who assist us in operating our services, under strict confidentiality obligations.
  • Legal Requirements: When required by law, court order, or governmental authority.
  • Protection of Rights: To protect the rights, property, or safety of High Desert Trusted Auto Group, our members, or the public.

5. Data Retention

We retain your personal information only as long as necessary to fulfill the purposes for which it was collected, to administer our services, or as required by applicable law. Event-related data is generally retained for a reasonable period after the conclusion of the event for record-keeping and audit purposes. You may request deletion of your data at any time (see Your Rights below).

6. Cookies & Tracking Technologies

Our online properties may use cookies and similar technologies to improve your browsing experience, analyze site traffic, and understand how visitors interact with our content. You may configure your browser to refuse cookies; however, some features of our site may not function properly as a result. We do not use cookies to collect sensitive personal information.

7. Your Rights

Depending on your location, you may have the following rights regarding your personal information:

  • Access: Request a copy of the personal information we hold about you.
  • Correction: Request correction of inaccurate or incomplete information.
  • Deletion: Request deletion of your personal information, subject to legal retention requirements.
  • Opt-Out: Unsubscribe from marketing communications at any time by clicking the unsubscribe link in any email or contacting us directly.
  • Portability: Request a copy of your data in a portable format where technically feasible.

To exercise any of these rights, please contact us using the information in the Contact Us section below.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you believe we have inadvertently collected such information, please contact us immediately and we will take prompt steps to delete it.

9. Security

We implement reasonable administrative, technical, and physical safeguards to protect your personal information from unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

10. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. We will post the updated policy on this page with a revised effective date. Your continued use of our services after any changes constitutes your acceptance of the updated policy.


Section 2

Terms of Service

Effective Date: October 8, 2026  ·  Last Updated: October 8, 2026

1. Acceptance of Terms

By accessing our website, submitting forms, participating in events, or otherwise engaging with High Desert Trusted Auto Group ("we," "us," "our"), you ("you" or "user") agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

2. Description of Services

High Desert Trusted Auto Group is a nonprofit mutual benefit organization representing automotive service businesses in the High Desert region. Our services include community events, referral programs, membership benefits, educational resources, contests, drawings, and related communications. We reserve the right to modify, suspend, or discontinue any service at any time without prior notice.

3. Eligibility

You must be at least 13 years of age to use our services. Certain services, events, or promotions may have additional eligibility requirements (such as age, residency, or customer status), which will be stated at the time of participation. By using our services, you represent and warrant that you meet all applicable eligibility requirements.

4. User Conduct

You agree not to:

  • Submit false, misleading, or fraudulent information.
  • Attempt to manipulate contests, votes, or drawings through duplicate entries, automated submissions, or any other fraudulent means.
  • Interfere with the proper functioning of our website or services.
  • Violate any applicable local, state, or federal law or regulation.
  • Use our services for any unlawful, harmful, or abusive purpose.

Violation of these conduct standards may result in disqualification from events, removal from our contact lists, or other appropriate action.

5. Contests, Votings & Drawings

When we administer contests, voting campaigns, or prize drawings, the following general rules apply unless otherwise stated:

  • One Entry Per Person: Each individual may submit only one entry or vote per event. Duplicates will be disqualified.
  • Eligibility: Specific eligibility requirements (age, residency, customer status) will be disclosed for each event.
  • Prize Fulfillment: Prizes are non-transferable and have no cash value unless stated otherwise. Winners may be required to be present at the time of announcement or drawing.
  • Final Decisions: All decisions by High Desert Trusted Auto Group regarding contest outcomes, eligibility, and disqualifications are final and binding.
  • No Purchase Necessary: Unless explicitly stated, no purchase is required to enter a drawing or contest.

6. Intellectual Property

All content on our website and communications — including logos, text, images, graphics, and designs — is the property of High Desert Trusted Auto Group or its content suppliers and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works from our content without prior written permission.

7. Disclaimer of Warranties

Our services are provided on an "as is" and "as available" basis without warranties of any kind, either express or implied, including but not limited to implied warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that our services will be uninterrupted, error-free, or free of viruses or other harmful components.

8. Limitation of Liability

To the fullest extent permitted by applicable law, High Desert Trusted Auto Group shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from your use of, or inability to use, our services, even if we have been advised of the possibility of such damages. Our total liability for any claim arising out of these terms shall not exceed fifty dollars ($50.00).

9. Indemnification

You agree to indemnify, defend, and hold harmless High Desert Trusted Auto Group and its officers, directors, members, employees, and agents from and against any claims, liabilities, damages, losses, and expenses (including reasonable attorneys' fees) arising out of or in connection with your use of our services, your violation of these Terms, or your violation of any rights of another party.

10. Governing Law

These Terms of Service shall be governed by and construed in accordance with the laws of the State of California, without regard to its conflict of law provisions. Any disputes arising under these terms shall be subject to the exclusive jurisdiction of the courts located in San Bernardino County, California.

11. Changes to These Terms

We reserve the right to update or modify these Terms of Service at any time. We will post the updated terms on this page with a revised effective date. Your continued use of our services after any such changes constitutes your acceptance of the new terms. We encourage you to review this page periodically.

Questions?

Contact Us

We're here to help. Reach out anytime with privacy or terms-related questions.

High Desert Trusted Auto Group

Hesperia, CA, United States

Email: [email protected]

We aim to respond to all privacy and terms inquiries within 3 business days.

Precision. Performance. Perfection.

At the heart of everything we do is a commitment to precision, performance, and perfection. From routine maintenance to complex repairs, we combine advanced expertise with exceptional service to deliver results you can trust.

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